This policy explains what Blue Lux (BLUE LUX LLC) collects when you visit or purchase from blueluxmagic.com, why we collect it, and the choices you have.
What we collect
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Order information: name, shipping/billing address, email, phone, payment method (handled by Shopify Payments — we never see your full card number).
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Account information if you create one: email, password (hashed), and order history.
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Communication: emails, support tickets, and product reviews you submit.
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Device information: IP address, browser, operating system, referring URL, and pages visited (collected via Shopify analytics, Google Analytics, and the platform meta pixels we run).
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Cookies: small text files that keep your cart, log-in state, and preferences. You can disable cookies in your browser, but parts of the site may stop working.
Why we collect it
- To process and ship your order.
- To respond to your questions and resolve issues.
- To prevent fraud and chargebacks.
- To improve our products, listings, and site experience.
- To send you order updates and (only if you opt in) marketing emails.
Who we share it with
We share data only with service providers we need to run the store:
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Shopify — site hosting, checkout, and order management.
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Payment processors (Shopify Payments, PayPal, etc.) — to charge your card.
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Shipping carriers (USPS, UPS, FedEx) — to deliver your order.
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Email and analytics tools (Klaviyo, Google Analytics, Meta Pixel, TikTok Pixel where applicable) — to send order updates and measure marketing performance.
We do not sell your personal information to third parties.
Your rights
Depending on where you live, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Opt out of marketing emails (every email has a one-click unsubscribe link).
- Opt out of the sale or sharing of personal information (CCPA / California): see Your Privacy Choices.
To exercise these rights, email info@blueluxmagic.com from the email address on your account. We respond within 30 days.
Data retention
We retain order records for 7 years to comply with US tax and accounting requirements. Account and marketing data is retained until you request deletion or your account becomes inactive for more than 3 years.
Children
blueluxmagic.com is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, contact us and we will delete it promptly.
Changes to this policy
We will post any updates here and adjust the "Last updated" date below. Material changes will also be announced by email if we have your address on file.
Contact
Email: info@blueluxmagic.com
Phone: +1 (833) 350-6461
Mail: BLUE LUX LLC, 1 Citation Dr, Shalimar, FL 32579
Last updated: April 2026 · BLUE LUX LLC